We focus on premium resell of limited sneakers and streetwear. We aren‘t a typical retail store which means we don‘t receive collections directly from the manufacturers. We try our best to get limited products by ourselves.

Yes, every single piece is original .

Every product is carefully examined upon arrival at our warehouse by our team of experts to prevent the selling of counterfeit (fakes). After inspection of the goods, each product is marked with a Verified Tag, which guarantees its originality. We are happy to send product photos if you wish to examine the product yourself.

All of our orders are sent double-boxed. This means that the sneaker box is packed into a larger carton box to prevent any potential damages during transport. We apply this procedure on clothing as well, as we send clothes in a carton box too.

We ship orders to every country in the European Union and we work with a different company in every country. Here is a complete guide for European delivery.

Delivery time depends on the destination and courier choice but we try our best to ship all orders on the next work day after receiving them. Every order is shipped from the Czech Republic and the delivery time depends on the courier company.

Once your order is shipped you will receive an e-mail with the order’s tracking number.

The tracking number may change once your order reaches the destined country, however, the courier should inform you about any changes. If your order gets a major delay, please contact us via our e-mail info@sneakergallery.eu or on our socials.

We ship orders to every country in the European Union.

Every order is shipped from the Czech Republic and, as the destination is another EU country, you aren’t obliged to pay customs.

On our website we offer payment by card, by wire transfer or payment on delivery. In our store in Brno, CZE we accept card and cash payments (in Czech crowns).

Sadly, we aren’t able to speed up the delivery time, as the couriers have their specific routes for delivering orders. If you wish to know a more specific delivery time, please use the contact from the e-mail you received from the courier company.

If there is any defect, either coming from manufacturer or from a wrong use of materials, you can issue a complaint. 

Here are detailed instructions for filling a complaint.

Most of our product comes from the second hand. This means that the product doesn’t come directly from the manufacturer but rather from the lucky person that got his/her hands on the limited sneakers or clothes. However, no need to worry, everything we offer is brand new and completely un-worn.

Goods purchased from the second hand are under a 12-month warranty period, according to the Czech law (see Terms and Conditions). Of course, if you purchased something that didn’t come from the second hand, you have the classic 24-month warranty.

You can only issue a complaint on manufacturing defects. Sadly, we can’t accept a complaint that comes after wrong treatment or wear and tear. 

We will issue a refund for a return or accepted complaint in 14 days, according to the Czech law.

You can return purchased goods in 14 days from the day of purchase, according to the law. Please don’t forget that everything has to be un-worn. You can definitely try the shoes/clothes on, however, there must be no signs of wear.

Here are detailed instructions for returns.

We don’t offer product exchange. If your size didn’t fit, you have to return the product and then order another size.  

Here are detailed instructions for returns. 

Once we receive your return and check the product we will issue a refund. We will inform you about everything via e-mail.

The easiest way is contact us via our e-mail info@sneakergallery.eu. Please send us your offer in a format Produkt/Size/Price and will send you more information.

No, we will only purchase un-worn products with no signs of defects.

Sadly, we do not offer this option. Please contact us via our e-mail info@sneakergallery.eu and we will send you more information.

We will, of course, send you a purchase contract via e-mail info@sneakergallery.eu. Please don’t forget to fill out your account number so that we can issue the payment.

Once the goods arrive at our warehouse, we will check the product and issue the payment. The payment should arrive in 10 days.

Yes. If you’re interested, please contact us via our e-mail info@sneakergallery.eu for more information.

• we only establish cooperation with people who have at least 50 pairs to offer

• all pairs must be stored in our warehouse

• the commission fee is 15% of the selling price

• commission payment is issued after 14 days, once the 14-day return period expires

Yes. You can purchase a gift voucher via our e-mail info@sneakergallery.eu or directly at our Brno store.

Sadly, we do not offer a legit check for products that hasn’t been purchased on our website or store.

Yes, that isn’t a problem, just contact us via our e-mail info@sneakergallery.cz. Don’t forget that we, as a company, work in a special VAT regime and therefore we are not able to sell most of our products without VAT (B2B 0% VAT sales). Nevertheless we can add your company details to the invoice.

Don't worry, product prices are already final, nothing will be added to it.